FAQ for Pool Robot Cleaner
Can I get a better price?
For the latest promotions, please visit: https://ca.mammotion.com/pages/promotions
The price shown on our website is our current standard price. Selected regions also offer flexible payment plans. Plus, new customers can enjoy up to $50 off by signing up, and members can redeem points for up to $75 off and free gifts.
*Note: New customer discounts and member rewards cannot be combined.
Do you have active discount codes or promotions?
Yes.
MAMMOTION offers promotions and discount campaigns from time to time.
Current promotions, when available, are displayed on the official website.
In addition to temporary promotions, MAMMOTION provides a fixed first-time customer discount for eligible customers:
· $20 off robotic pool cleaners
· $50 off robotic lawn mowers
This first-time discount is a standard offer and may be applied at checkout when eligibility conditions are met.
For the latest promotions, please visit: https://ca.mammotion.com/pages/promotions
Can I trust the quality?
Absolutely. MAMMOTION is trusted by customers across 30+ countries and regions in North America, Europe, and Asia-Pacific. Just check our user stories and reviews.
What if I need help after my purchase?
We’ve got you covered. As an official MAMMOTION store, we offer a 2-year warranty and a 30-day return policy, so you can shop with confidence.
What if the product is out of stock?
No worries. If the product you’re interested in is currently out of stock, simply enter your email and click “Email me” on the product page. We’ll let you know as soon as it’s back in stock.
What payment methods does MAMMOTION support?
We accept the following payment methods at the MAMMOTION CA Online Store:
Credit & Debit Cards:
- Visa, Mastercard, American Express, JCB, Maestro, Discover, Diners Club, UnionPay
Digital Wallets:
- Apple Pay, Google Pay, PayPal
Installment Options:
- Klarna (interest-free installments, subject to eligibility)
- PayPal Pay in 4
- Shop Pay
* Installment options may vary depending on customer eligibility and location.
How long will my order take to arrive, and what are the shipping fees?
The products are shipped to Canada, with an estimated delivery time of 2–7 business days. Robot lawn mowers qualify for free shipping, while accessories are free for orders over $139 and cost $9.99 for orders under $139.
Do you accept store credit?
Yes.
Store credit and reward points can be used as payment on eligible purchases in the MAMMOTION official store.Store credit can be applied at checkout.
Some rewards may be subject to conditions, including eligibility requirements, expiration dates, or usage limitations.
For full details, please refer to the Rewards Program Terms & Conditions:https://ca.mammotion.com/pages/mammotion-rewards-program-terms-and-conditions
How can I contact customer service?
You can contact MAMMOTION Customer Service through the following channels:
Email:
- Customer Support: support-na@mammotion.com
- Store Support: store@mammotion.com
Phone: +1 877-778-1164